Dental Patient Reminder system

The major reason for the patients missing the appointment is that they are not reminded about the pre- scheduled appointments. If they were given proper dental  reminder mechanism about their appointment, they would have never missed it.

Type of Dental Patient Reminder systems in Dentsoftware:

The patients may be reminder using tele call, SMS or via E mails. The SMS and emails can be configured so that the software can send it automatically. Since it is automated, there is no issue of forgetting. The reminder can be classified in to two

1. Appointment Reminders
2. Other Reminders.

Appointment Reminders

This consists of all the reminders connected with the appointments. The main ones are highlighted below.

• • Daily Appointments – Sends reminder every day morning on a predefined time
  • One Day prior Appointments. – Sends reminder one day before the appointment on a predefined time
  • Missed Appointments. – Sends one day after the appointment in case the patient missed their appointment
  • Re-call – Sends once the recall is due
  • On –Fixing Appointments – This sends a reminder immediately after the appointment is fixed.
  • Re-Scheduled Appointments – When any appointment is rescheduled, this reminder will trigger
  • Cancellation of Appointments. – When any appointment is cancelled, this reminder will be sent.

Other Dental Patient Reminder systems

Apart from the appointment reminders other notifications are also sent

• New Patient Registration – Sends immediately if any patient is registered
• Thanks (after treatment Completion.) – Sends immediately after treatment is completed
• Payment– Sends immediately after payment is done.
• Birthday – Sends on birthday of the patient
• Prescription– Sends the prescription
• Summary for Doctor – Reminds Doctors regarding the appointments one day before.
• Collection Summary – Sends Collection Summary to selected users like the CEO or Chief doctor

 

The benefits of using the automated dental patient reminder system

• Increase in the inflow of Patients.
• Makes Patients more loyal.
• Decreases the rate of missed Appointments.
• Decreases the Communication errors and Misunderstandings.
• Time –Saving.
• Spend less time on phone.
• Builds customer Relationship.
• Keeps track of the patients Appointments, Cancellation etc.