The Dental management software users can be classified into three.
1. Dental Reception
2. Dental Clinical staff
3. Office Manager / Administrator
1. The Dental Receptionist
The dental receptionist is the first person who receives the patients. The main responsibility of the receptionist in dental management software are.
Responsibilities
- Registering patient into the dental management software
- Doing check in to the corresponding doctor
- Giving appointments to the patient based on treatment plan
- Collect the payment
- Attend the phone calls emails and messages. Record that in the correspondence section of software
- Remind the patient on their appointment , payments or recall.
- Generate relevant reports
2. The clinical staff
The dentist and the hygienist are the clinical staff. Their main responsibilities in dental management software are
Responsibilities
- Managing the waiting patients them based on the data available in check in
- Entering medical alerts
- Taking consents ( interchangeable responsibility with reception)
- Oral examination
- Treatment planning
- Finalisation of treatment plan based on budget or Insurance eligibility
- Treatment dental charting with clinical notes
- Prescription
- Checking of practice related reports
- Payments ( interchangeable responsibility with reception)
3. The Office Manger / Administrators
The Office Manager / administrators are the ones who manages the system and users. Their responsibilities in practice management software are.
Responsibilities
- Creation of users and their access rights
- Creation of diagnosis and treatment list in consultation with doctors
- Creation of medicines in consultation with doctors
- Set up the dental penis details in the software
- Addressing the uses issues and providing solution to it
- Report generation
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